NTSA-certified operators, a modern fleet and transparent pricing — across 26+ locations nationwide.
That sinking feeling when your car stops on a busy Nairobi highway, a remote road in Mandera, or late at night in Mombasa — being stranded is stressful, inconvenient, and potentially dangerous. Across Kenya's diverse landscape, from urban centers to rural communities, drivers face the same challenge: finding a towing service they can trust.
AutoAid Rescue Services is Kenya's trusted towing partner. We provide reliable, 24/7 vehicle recovery services nationwide, ensuring that wherever you are, help is just one call away. Our NTSA-certified operators, modern fleet, and commitment to transparent pricing make us the trusted choice for thousands of Kenyan drivers.
We've built Kenya's most comprehensive towing network around what matters most to drivers: reliability, professionalism, and peace of mind.
We serve 26+ strategic locations across Kenya, from Mandera to Mombasa. Our network is designed to reach you quickly, whether you're in a major city or a remote region.
Every AutoAid operator is certified by the National Transport and Safety Authority and trained in advanced recovery techniques. Your vehicle is handled with care by professionals who understand the importance of protecting your asset.
You'll receive a clear, upfront quote before any work begins. No hidden fees, no surprise charges — just honest pricing based on your specific situation.
From standard tow trucks and flatbeds to heavy-duty rotators, low-loaders, and cranes, we have the right equipment for every recovery scenario.
We provide a comprehensive range of towing and recovery services to meet every need.
Safe, reliable towing for passenger vehicles, including saloon cars, SUVs, hatchbacks, and vans. Our flatbed towing option ensures your vehicle is transported without additional wear and tear, making it ideal for luxury cars and vehicles with mechanical issues.
For commercial vehicles and heavy equipment, our heavy-duty towing division handles everything from trucks and buses to construction plant and industrial machinery with 50-ton rotator capacity.
Need lifting and loading? Our crane and hiab services provide safe, efficient lifting for construction sites, industrial facilities, and equipment relocation projects.
For oversized and abnormal loads requiring permits and escorts, our low loader services handle the complete logistics, from route surveys to permit applications.
Specialized motorcycle towing using proper equipment and tie-downs to ensure your bike is transported safely and securely.
In the event of a collision, our accident recovery service provides professional scene clearance, vehicle removal, and transport. We work alongside traffic authorities and insurance companies to ensure a smooth process.
Our local teams are ready to assist across Kenya:
Don't see your area listed? We cover far more than this. Call 0700 070 028 and we'll get a unit to you.
We've made our process simple, transparent, and stress-free.
Contact our 24/7 dispatch center at 0700 070 028. Provide your location, vehicle type, and describe your situation. We capture all the information needed to ensure a swift response.
Our NTSA-certified team confirms your location and vehicle details, providing a clear ETA and an all-inclusive price quote. You'll know exactly what to expect before we dispatch.
Our professional operator arrives with the right equipment and begins the recovery or repair process. We prioritize safety and efficiency to minimize your wait time.
We either fix the issue on the spot, arrange a safe tow to your preferred destination, or coordinate further assistance. We ensure you're back on your way as quickly as possible.
Our response time varies by location. In major urban areas like Nairobi and Mombasa, we typically arrive within 30–45 minutes. In remote regions like Mandera, we provide realistic ETAs and maintain readiness to reach you. We pride ourselves on transparent communication about arrival times.
We provide transparent, all-inclusive pricing based on your specific situation. Factors include distance, vehicle type, location, and the complexity of the recovery. We provide a firm quote before any work begins — no hidden fees, no surprises. See our towing charges guide for more detail.
Yes. We operate 24 hours a day, 7 days a week, 365 days a year. Breakdowns don't follow a calendar, and neither do we. You can call us any time, including public holidays and weekends.
We handle all vehicle types, from motorcycles and passenger cars to trucks, buses, construction equipment, and agricultural machinery. Our diverse fleet ensures we have the right equipment for every recovery scenario.
Yes. Every AutoAid operator holds current NTSA certifications and undergoes continuous training in recovery techniques, safety protocols, and customer service. Your vehicle is in professional hands.
Yes. Our nationwide coverage is designed to reach drivers wherever they are, including remote and rural areas. We have experience operating in challenging terrain and adverse conditions. Our equipment and training prepare us for the unique challenges of remote recoveries.
Absolutely. We frequently assist tourists and rental car users. We provide the necessary documentation for rental companies and understand the importance of getting visitors back on their journey quickly.
Simply call us at 0700 070 028 or send a WhatsApp message to +254 700 070 028. Our team will assess your situation and provide a clear, all-inclusive quote.
"Good job. I did not have to wait for long after I contacted AutoAid Rescue Services. Given my location at the time, I was very impressed by their fast response. Thanks for good service."
"Efficient response and very polite and responsive staff. AutoAid is now my company's official towing provider."
"Autoaid offered me good towing service thank you guys. I would definitely recommend it to all my friends"
"Thank you for your excellent services. My car reached to my destination on time and in good shape. I applaud your professionalism"
"Quick response time and professional service. Will definitely use AutoAid again in the future!"
"Affordable pricing and excellent customer service. Highly recommended!"
Our 24/7 dispatch center is standing by with NTSA-certified operators and the right equipment for your vehicle — anywhere in Kenya.
AutoAid Rescue Services: Your Guardian on the Road.
Our Towing Point
© AutoAid Rescue Services, All Rights Reserved. Built by BuiltByBlessing
