Opening Hours

24/7

About AutoAid Rescue Services: Kenya's Trusted Towing & Recovery Authority

NTSA-certified operators, a modern recovery fleet and transparent pricing — serving 26+ locations nationwide, 24 hours a day.

Our Story: Keeping Kenya Moving

That moment when your vehicle fails on a busy highway, a remote road in Mandera, or during the early morning hours can feel isolating and stressful. We understand that feeling. AutoAid Rescue Services was founded with one clear mission: to provide professional, reliable, and transparent vehicle recovery services to every corner of Kenya.

Daniel Kangethe, founder of AutoAid Rescue Services
26+ Locations Served Nationwide
The visionary behind AutoAid

"I didn't just want to build a towing company; I wanted to build a lifeline for every Kenyan driver who feels alone on the road."

Our founder, Daniel Kangethe, isn't a distant executive; he's a passionate mechanic who started his career in the gritty workshops of Kariokor, Nairobi. His reputation for meticulous work and unwavering integrity caught the attention of a flatbed tow truck owner, who offered him a life-changing opportunity.

Working as a turnboy and mechanic, Daniel saw firsthand the anxiety of stranded motorists. He vowed to build a company that would respond not just with a truck, but with compassion and professionalism. With savings and a relentless work ethic, he purchased his first flatbed tow truck. That single truck has grown into a modern fleet serving 26+ locations across Kenya, but the core values remain the same.

Our Mission: Professional Recovery When You Need It Most

Our mission is straightforward: to provide fast, professional, and trustworthy towing and recovery services to every driver in Kenya, 24 hours a day, 7 days a week, 365 days a year. We believe that a breakdown shouldn't ruin your day, disrupt your business, or put you in financial uncertainty.

We achieve this through:

Uncompromising Professionalism

All our operators are NTSA-certified professionals.

Unmatched Reach

Strategic coverage across 26+ locations nationwide.

Complete Transparency

All-inclusive quotes with no hidden fees.

Modern Equipment

A fleet designed for every recovery scenario.

Why AutoAid is Your Best Choice for Towing Services

When you need towing services, you deserve a partner who offers more than just a lift. You deserve AutoAid.

24/7 Rapid Response

Our GPS-tracked dispatch system ensures the nearest help is on the way within minutes. We are the reliable solution for breakdown emergencies, day or night.

Certified Expertise

Our team are more than drivers; they are NTSA-certified recovery experts and mechanics trained to handle everything from a flat tire to complex vehicle recovery operations.

Modern, Safe Fleet

We invest in state-of-the-art flatbed tow trucks and recovery equipment to guarantee damage-free transport for your luxury car, motorcycle, or commercial truck. No hooks, no chains, no scratches.

Transparent, Fair Pricing

We believe trust is built on honesty. You will receive an all-inclusive quote before we move your vehicle — no hidden fees, no surprises.

Meet Our Team: Certified Professionals You Can Trust

Our team is the heart of AutoAid Rescue Services. Every operator undergoes rigorous training, holds valid NTSA certifications, and shares our commitment to safety and customer care.

Our operators specialize in:

Our Equipment: Kenya's Most Comprehensive Recovery Fleet

We maintain a modern, well-maintained fleet designed to handle every type of vehicle and recovery scenario across Kenya.

Equipment type Capacity Purpose
Standard Tow Trucks Various Car, SUV, and light vehicle recovery
Flatbed Tow Trucks Various Safe transport for luxury and delicate vehicles
Heavy-Duty Rotators 50-ton Truck, bus, and construction equipment recovery
Low-Loader Trailers Up to 100-ton Oversized and abnormal load transport
Truck-Mounted Hiabs Various Lifting and loading services
Mobile Cranes Various Complex lifting operations

Our Entity Authority: Why Google Trusts AutoAid

As Kenya's towing authority, AutoAid has established a strong entity presence across Google's ecosystem:

NTSA Certification

All operators certified by the National Transport and Safety Authority.

Knowledge Graph Presence

Verified business information across Google's ecosystem.

Nationwide Coverage

26+ locations across Kenya.

Industry Partnerships

Collaborations with leading insurance companies.

Consistent NAP

Name, Address, Phone consistent across all platforms.

Our Commitment to Kenya's Drivers

We are committed to more than just repairs; we are committed to people. Our deep roots in Kenyan communities mean we understand the unique challenges of our roads. When you call AutoAid, you are not just a client; you are part of our family. We don't just promise help; we deliver peace of mind.

Frequently Asked Questions

Q1: How long has AutoAid Rescue Services been operating in Kenya?

AutoAid Rescue Services has been serving Kenyan drivers for over 15 years, building a reputation for reliability, professionalism, and transparent service.

Q2: Are all your operators NTSA-certified?

Yes. Every AutoAid operator holds valid NTSA certifications and undergoes continuous training in recovery techniques and safety protocols.

Q3: What areas of Kenya do you serve?

We serve 26+ locations across Kenya, including Nairobi, Mombasa, Kisumu, Nakuru, Eldoret, Thika, Kitale, Nanyuki, Kilifi, Lamu, Mandera, Isinya, Mwea, Ruiru, Makuyu, Karatina, and Maasai Mara, with continuous expansion.

Q4: Do you provide pricing before starting work?

Absolutely. We provide a clear, all-inclusive quote before any work begins. You'll know exactly what to expect with no hidden fees or surprises. See our pricing guide for an overview.

Q5: What types of vehicles do you handle?

We handle all vehicle types, including passenger cars, SUVs, motorcycles, light trucks, heavy commercial vehicles, construction plant, farm machinery, and oversized loads requiring special permits.

Q6: Is your service available on public holidays and weekends?

Yes. We operate 24 hours a day, 7 days a week, 365 days a year. Breakdowns don't keep a schedule, and neither do we.

Q7: What makes AutoAid different from other towing companies?

We combine three elements that set us apart: NTSA-certified professionalism, complete pricing transparency, and nationwide 24/7 coverage. Our reputation is built on being the partner you can trust when it matters most.

Q8: How can I get a quote for your services?

Simply call us at 0700 070 028 or send a WhatsApp message to +254 700 070 028. Our team will assess your situation and provide a clear, all-inclusive quote.

AutoAid recovery truck on standby

Need Help? Your Trusted Partner is Here.

Don't gamble with an unverified operator. Experience the difference that expertise, integrity, and a genuine desire to help can make.

AutoAid Rescue Services: Your Guardian on the Road.

Car Towing & Care Point

Nairobi Headquarters

Ground Floor, Suite 2, Kose Heights,
Argwings Kodhek Rd, Nairobi, Kenya

24/7 Rapid Response

+254 700 070 028

Your guardian on the road, day or night.

AutoAid Rescue Services Hub